Effective Date: 20 June 2023
Privacy Policy for CashPlanet Ghana Limited
At CashPlanet Ghana Limited, we are committed to protecting your privacy. This Privacy Policy outlines how our app accesses, collects, uses, and shares user data. Please read this policy carefully to understand our practices regarding your personal and sensitive user data.
01
Types of Personal and Sensitive User Data Accessed, Collected, Used, and Shared
We may access, collect, use, and share the following personal user data:
– Name
– Contact information (e.g., email address, phone number, address)
– Date of birth
– Gender
– National identification number (e.g., Ghana Card, passport)
– Bank account details
– Payment information (e.g., transaction history, winnings)
– Communication preferences
– User-generated content (e.g., reviews, comments)
b) Sensitive User Data:
We understand the importance of protecting sensitive user data. We may access, collect,
use, and share the following sensitive user data:
– Biometric data (e.g., fingerprints, facial recognition)
– Geolocation information
– User’s financial information
We handle sensitive user data with the utmost care and adhere to stringent security measures to ensure its confidentiality.
02
Secure Data Handling Procedures for Personal and Sensitive User Data
a) Data Security:
We implement industry-standard security measures to safeguard personal and sensitive
user data from unauthorized access, disclosure, alteration, or destruction. These
measures include, but are not limited to:
– Encryption of data transmission and storage
– Firewalls and secure servers
– Regular security audits
– Restricted access controls for authorized personnel
– Employee training on data protection and privacy
b) Third-Party Partners:
We may engage trusted third-party service providers to assist us in delivering our services. These partners are contractually obligated to maintain the security and confidentiality of the data they access. They are prohibited from using the data for any other purpose beyond providing the agreed-upon services.
03
Developer's Data Retention and Deletion Policy
a) Data Retention:
We retain personal and sensitive user data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. The retention period may vary depending on the type of data and applicable legal requirements.
b) Data Deletion:
When personal and sensitive user data is no longer necessary for the purposes outlined in this Privacy Policy, or upon user request, we will take appropriate measures to securely delete or anonymize the data, unless its retention is required by law or for legitimate business purposes.
04
Sharing of Personal and Sensitive User Data
a) Internal Sharing:
We may share personal and sensitive user data with our employees, agents, and affiliates who need access to such data to carry out their responsibilities related to providing our services.
b) Third-Party Sharing:
We may share personal and sensitive user data with trusted third-party service providers, as necessary, to fulfill our services and improve user experience. These third parties are required to handle the data securely and only process it for specified purposes.
c) Legal Compliance:
We may share personal and sensitive user data to comply with legal obligations, enforce our rights, or respond to lawful requests from government authorities.
05
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices. Any modifications will be effective upon posting the revised Privacy Policy on our website or within the app. We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and protect your data.
For any questions or concerns regarding this Privacy Policy, please contact us at +233 53 109 9700 0r +233 57 100 1133.
By using this app, you acknowledge that you have read, understood, and agree to the terms and conditions of this Privacy Policy.
